Data Entry
Call Center



   

Data Entry

Production

TechLink, Inc. computer verifies and enters 45,000+ documents per day.

TechLink prides itself on managing claim volumes from both in and out of state, government and commercial industries.

With appropriate staffing, job exchange and client workstations are occupied by professional employees who care about meeting workload standards on a day-to-day basis from multiple center platforms.

Quality

The amount of work processed becomes insignificant if that work is not processed with quality. At TechLink, Inc. QUALITY is a top priority.

Our average field accuracy is about 99.75%, meeting and exceeding all current contract standards. TechLink has established a proven training program that emphasizes the importance of accuracy to our new employees from the beginning, and we continue to nurture that high standard throughout their employment with us.

We perform internal quality control checks on a daily basis. We post reports on the results of those checks, empowering each employee to take control of their own quality. This helps us work together as a team to produce the high level of quality you can expect from TechLink, Inc. Our data entry operators take pride in their work and it shows!

Timeliness

At TechLink, Inc. QUALITY is a top priority. Still, each contract requires specific processing timeliness standards that must be met.

On average, job turnaround time is approximately 24-48 hours. The internal efforts and controls that help us hit that mark allows us to meet and exceed all contract requirements.

If you need document processing that requires an exceptional accuracy rate with quick turnaround times then you need TechLink, Inc.